FAQ
How much does it cost for our location?
We supply, install and operate the cooler with no installation fee for approved locations. You provide the space and electricity. We assess the model that fits your location and explain the terms before installation.
How is the service funded?
The service is funded by product sales from the cooler. Users pay for their purchases, and we handle stocking and operation.
Who handles restocking and maintenance?
We handle restocking, product rotation and cooler maintenance. If there is a problem, contact us so we can assess the situation and arrange a service visit if needed.
What exactly is QR voting?
Each cooler has its own QR code. Your people scan it to suggest products they'd like to see. We choose the products and do our best to adapt the selection to their preferences, depending on availability. Suggestions guide our choices, but we can't guarantee that every requested product will be added.
How do people pay?
The user taps their card at the terminal. A pre-authorization allows the door to unlock. They take their products and close the cooler. The system recognizes the items removed and finalizes payment based on the products purchased.
What do you need for installation?
A space suited to the model and a standard 120 V electrical outlet. Before scheduling installation, we check dimensions, delivery access, door clearance and connectivity with you.
What products go in the cooler?
Cold meals, noodles, drinks, nuts and other snacks, depending on the location and availability. We choose products based on local preferences and suggestions received through the QR code. The selection may therefore vary from one location to another.
How do you maintain product freshness?
We monitor cooler temperatures remotely and rotate products regularly during restocking. If you notice a damaged product or a temperature issue, contact us and identify the location concerned.
Which areas do you serve?
Montreal and Laval for now. If you're just outside, write us anyway, we look case by case.
Do we have to commit long-term?
The agreement length and terms for renewal or ending the service are specified before installation. We discuss them with you when assessing your location.
What about coolers with a screen?
Screen options are planned. They will allow internal announcements, such as HR updates and events, to be displayed. Contact us for availability and details about the announcement service.